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Custom House


Brownsea Island, Poole, Dorset

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One of a small row of cottages, newly converted Custom House sits on the water's edge on Brownsea Island, with the water lapping just metres from the front door. Once the day visitors have gone home, it is virtually your own treasure island. You have woodland, heathland and a lagoon that are a haven for wildlife, including the rare red squirrels, to explore.

The cottage's layout

Ground floor
Living/dining room, adjoining kitchen, two bedrooms (1 double with en-suite shower room and 1 twin with en-suite shower room).
Visitor notes

Heating: Eco electric radiators included.

Parking: parking for one car on the quay on the mainland, the cottage is accessed by ferry.

Garden: There is flat hard standing area outside the front of the cottage with a set of patio furniture.

Offers: Guests will benefit from a late Sunday checkout of 4pm at this cottage

Utilities/Electricals: The washing and tumble dryer is a combined washer dryer.

Bicycles: We are sorry but no bicycles are allowed on the island.

Please Note: Normal arrival time to the island is between 2.00pm and 4.30pm boats run from Sandbanks Jetty BH13 7QJ. If arriving later than this please contact the Property Office on 01202 707744 (by 1.30pm on the day of your arrival) to arrange a boat to the island and key collection. The boat service does not run on 25, 26 Dec and 01 Jan.

During the summer season (Mar - Oct) boats also run from Poole Quay. If you wish to come to Brownsea Island from Poole Quay please call the Property Office to arrange boat passes at least 4 days in advance of your arrival.

There is an island evening boat service to Sandbanks, full boat booking details will be given to you on arrival. The boat service does not run on 25, 26 Dec and 01 Jan.

Offers: Free entry for cottage guests into the Dorset Wildlife Trust reserve on Brownsea Island.

Cottage guests can gain access to the Castle Bar, open between 11.00-23.00 from March to October. A lunch time bar menu is available between 12.30-14.00 and must be prebooked the day before. Full details can be find in your cottage welcome folder.

Cottage details
Let starts
Min stay
Dogs allowed
Cottage ref
Acorn rating What's this?
  • Beach nearby
  • Coast nearby
  • Quirky
  • Dishwasher
  • Television
  • Tumble dryer
  • Washing machine
  • Double bed
  • Microwave
  • Radio
  • DVD
  • Fridge-freezer


Things to see and do nearby

Dorset, Somerset and Wiltshire
Exterior view of Portland House © Mike Henton

No two days are the same across these three beautiful counties; from Wiltshire's dreamy downland and the stone circles of Avebury and Stonehenge, Dorset's coastal beauty and bucolic charms, and the wilds of Exmoor and Quantocks in Somerset. Their wide open spaces and historical sites draws people back again and again.

Cottage location
Current cottage
Holiday cottage
National Trust
place to visit
Cluster of pins Shows number of grouped pins. Zoom in to see individual pins
  • Bird watching
  • fishing
  • walking
National Trust places to visit
Brownsea Island
Brownsea Island Peaceful island of woodland, wetland and heath with a wide variety of wildlife, famous for being the birthplace of Scouting and Guiding
Studland Beach and Nature Reserve
Studland Beach Vast area of sandy beaches and heathland
Corfe Castle
Corfe Castle Thousand-year-old castle, an iconic survivor of the English Civil War, rising above the Isle of Purbeck
Kingston Lacy
Kingston Lacy Elegant country mansion with important collections, set in attractive formal gardens and extensive parkland
White Mill
White Mill Corn mill with original wooden machinery in a peaceful riverside setting
Clouds Hill
Clouds Hill The rural retreat of T. E. Lawrence


Comments from past visitors

  • David Goldsworthy
    • July 2016
    • London
    Unique place to stay

    Brownsea Island is quite a unique place to stay. Next year will be our third year .....

  • Ms Dawson
    • April 2016
    • Wiltshire
    Made enjoyable..

    Peace, freedom, complete relaxation, unique views and experience

  • Mr J Dorward
    • February 2016
    • Kent
    Made enjoyable...

    The opportunity to have the island to ourselves almost, makes this place unique. We just love being able to walk around the island taking in the wildlife, views and landscape without the noise and interruption of other visitors. The friendliness of the NT staff on the island also goes a long way towards making this holiday very special and something to look forward to. The cottage is well equipped, clean and warm (we aim to go here during the winter months) with ample facilities for the 2 of us. A wonderful place on planet Earth!

  • Anonymous
    • January 2016
    • Unknown
    Made enjoyable..

    Fantastic setting, beautiful cottage, great staff and unlimited access to one of my favourite places

Stayed at Custom House recently?

We welcome your views on Custom House and these can be provided via our online survey.



What it will cost

Prices include:

  • VAT, Linen, heating and electricity (except where shown in the cottage details)
  • We cannot accept website bookings more than 15 months in advance. Please call 0344 335 1287 or email to enquire about future bookings and reservations.
  • The National Trust reserves the right to move cottage prices up or down and to alter date breaks. We also reserve the right to charge supplements for cottages for specific dates covering special events, e.g. Rosetta Cottages on the Isle of Wight during Cowes week. We will notify you of any special event supplements at the time of booking.


Choose the dates of your holiday dates available up to 15 months in advance
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